We offer customers not just a place to land, but to also taxi, transport, and ultimately transform their digital operations in order to better their business. In fact, our landing zone is more than just a runway – we call it an enablement platform – and it’s the equivalent of a full-service airport.
The power of the control tower
Airports come in different sizes and fulfill different needs, yet no matter what type of aviation traffic they service, all have a control tower. Similarly, our enablement platform can be customized to meet the varying needs of our customers wherever they are on their digital journey. Its core purpose, however, is to serve as a central coordination unit, providing guidance, monitoring, and incident prevention.
By tapping into real-time information through our solutions, which entail dashboarding and detailed logging of important activities, the enablement platform offers power and control. It sets necessary boundaries and provides feedback to IT engineers while allowing application owners to easily access and exploit their own data. Data empowers the operations of our customers; whether it’s their shopfloor operators or C-suite executives, employees can then make decisions smartly and autonomously within their companies. It’s like captains being able to pilot their own planes while being guided by the information and feedback relayed by the airport control tower.
A key component to control is protecting against vulnerabilities and threats. Our enablement platform plays a major role in contributing to a secure cloud environment by ensuring that only people with a need-to-know have access to the service or information required. Just as airports restrict who and what can exit and enter the premises, in the cloud, we enable standardized security checks prior to gaining access or making changes. Automation is something we implement as much as possible across the platform. It proves especially relevant for granting and revoking access not only between, users, developers, and administrators, but between systems, services, and applications as well.
Good connections for precious goods
Not every flight is direct, so airport services must see to it that passengers and precious goods reach their connections safely and on time. Much like travelers and their carry-ons get directed through security and customs prior to reaching their gate and boarding the plane, moreover, users and their requests must be properly processed and accommodated to be executed. The same goes for sensitive data and the applications that carry them, regardless of whether that data is accessed and processed by a fully managed service, a microservice, or a legacy application on a virtualized computer. And sometimes, just as gates need to be adjusted to support more or different types of airplanes, our enablement platform gets altered and/or expanded.
Smooth connections are made possible by consistently executed operations. To achieve that, we codify everything we do in our enablement platform. From the production of pre-hardened system configurations to the guiderails each and every workload needs to adhere to, all ensure a smooth and secure operation. We offer standardized pathways between services, applications, users, developers, and administrators. And we automate the creation of workload areas where applications can be operated from. All these steps let organizations quickly deliver high-performant services regardless of their size and complexity. This, in turn, permits our customers to focus on their clientele – that is, to stay connected to them and their needs.
Much like a full-service airport, the cloud is complex, and being able to navigate it is half the battle. In cloud, clear signage specifically makes all the difference. To ensure customers can find their way in the most efficient manner, our enablement platform implements an automated and pragmatic tagging strategy to support both IT and business needs. Along the way, we also provide expenditure insights for different cost centers.
Highly skilled maintenance crews
Like aviation, cloud computing involves advanced technologies. And like airplanes, cloud applications and services need regular checks, updates, and replacements. Proper preventative maintenance gives airlines the ability to plan ahead – before anything breaks down mid-air – and to keep everyone and everything safe, from gate to gate. Our self-steering multidisciplinary customer teams bear this responsibility too; they’re in charge of customers having a sound, secure cloud journey.
Last but not least, we offer our customers the opportunity to become as self-sufficient as they want to be. That means they can stay in control of their own cloud journey. Eventually, they may no longer need to rely on us for every new implementation, but rather can sit in their own captain’s seat. At the same time, because we’ve well prepared them and remain on call for support, our customers can count on what we often refer to as a good night’s rest. Sleeping easy comes with knowing that the solutions we provide are secure, compliant, and have a 100% customer satisfaction guarantee.
Indeed, a Schuberg Philis enablement platform provides more than a way to conduct mission-critical business. We enable an all-encompassing digital transformation in which customers can sit back, relax, and enjoy the ride.