For 14 years now, Schuberg Philis has participated in the Giarte IT Experience survey. Also this time Schuberg Philis has maximum scores within the new IT Experience model of Giarte.
“We are very proud of this customer recognition, during an exciting year of growth, transformation and acceleration. This year Giarte introduced a new model with a strong emphasis on two important indicators of our industry: how competent we are and how strong our focus is on serving the needs of our customers. We’re very pleased that we received high scores for our competencies as well as our customer focus. For instance, we received a score of 94 (out of 100) on ‘Schuberg Philis has the right expertise and skills to provide the services’ and a score of 93 on ‘Schuberg Philis puts in the effort to satisfy us as a customer.”
This once again confirms our 100% dedication to the mission-critical activities of our customers and to customer satisfaction. We see that the right combination of expertise, skills and a customer-centric attitude leads more and more to substantial impact on our customers’ business.”
The 2020 Giarte IT Experience report measures customer loyalty and satisfaction with IT Services suppliers. This national survey is based on evaluations from 974 CIOs and IT executives of top-level Dutch companies and large public organizations.
Contact Erik-Jan Kool.
