Our belief

We believe that the right combination of smart people, in the right setting and with the right intentions, can achieve anything. That’s why we strive for 100% impact in everything we do. The way we see it, anything less would be a waste of energy, talent, and capabilities.

Meeting industry standards isn’t enough. We raise the standards. Our highest level of craftsmanship is as much applicable to IT solutions as it is to our role as an IT partner. Because we fully understand our customers’ daily operations, we not only fulfill their business needs but very often their dreams too.

Mission-critical activities

When we began calling our work mission-critical, we had a clear meaning in mind: solving IT challenges that directly impact your strategic business goals and providing our end-to-end execution power. We’ve always provided IT solutions that require specialist advice and bespoke attention. Often we also have a cultural transfer effect on companies, with our way of working influencing our customers to reexamine their own organization and priorities.

The only KPI that matters

Our 100% thinking is all about striving for customer satisfaction and making impact. Wherever we see room for a 0.01% improvement, we don’t dismiss it. We think: yes, another increment closer to 100%. Fully delivering on our promise means we get to answer the really interesting questions, which are, in essence, not about IT, but rather about what’s challenging your business.

Experts in the lead

Who can best develop a state-of-the-art custom-fit IT solution? We believe that’s a job for the real experts. That’s why our experts team up with your experts, working together from start to finish and delivering on their very own promises. We embrace complexity as we learn to understand your business, market, strategy, legacy systems, IT infrastructure, and stakeholders.

Advised consent

Our important decisions require advised consent. That’s a method in which a possible decision is first presented to some colleagues and, if supported, reviewed by those it will impact. If that group also doesn’t object, we have advised consent. If they have objections, they share the responsibility of developing an alternative solution. For us, consent isn’t a noncommittal round of voting, but rather the sharing of responsibility.